FAQs
Is Joy Lab a nonprofit?
Joy Lab is operated by the nonprofit Pathways North 501(c)(3). Learn more here.
Does Joy Lab offer counseling or individualized services?
No, Joy Lab does not offer counseling or individualized services at Joy Lab. We recommend that folks use this APA tool https://locator.apa.org to search in their area for someone who is within their insurance network (if applicable) and who they resonate with (providers have bios).
I don't have time for the Joy Lab Program right now, but I'd still like to support your work.
- Donate: Donate here where you'll have options for one-time or recurring monthly, quarterly and yearly donations.
- Join the Program: Even if you don't have time to participate in the Program right now, joining is a great way to support our work and keep our Podcast running ad-free. And as bonus, those resources in the Program will be there for you whenever you have time to move through a practice. Join now.
- Share the Podcast: Share the Podcast with a friend. Send your favorite episode or forward them an email. Remember to leave us a review on your favorite listening app to help us reach a wider audience.
Does Joy Lab offer any in-person programming?
No, the Joy Lab Podcast and Program are part of a unique, public health intervention that is only offered online. This strategy aims to increase access for all.
How can I cancel my membership to the Joy Lab Program?
Steps to cancel:
Please note, cancellation is only possible via the Joy Lab website. It is not accessible on the app.
- On a web browser (e.g. Chrome, Safari) log in to your account.
- Click on your Avatar from the page header.
- Navigate to your ‘Library’ if you are not already there.
- If you are currently in ‘Channels’, you may need to use your browser’s back button or click ‘< Channels’ at the top left corner of the page to navigate to your Library.
- Select 'Settings' from the dropdown.
- Click 'Billing' or 'Purchase History'
- On the Billing page, click the 3 dots [...] next to your Joy Lab Program subscription.
- Then click 'Cancel Subscription'
- You will be shown a message asking to confirm, click 'Proceed to Cancel'
- Provide reason for cancellation and click 'Cancel Subscription'
Is this a group program or an individual program?
Yes! We know, that seems like an unhelpful answer, but it's true! Joy Lab is actually the best of both approaches. The materials at Joy Lab are self-guided, though we all move through the same Element of Joy each month (e.g. Curiosity in June or Compassion in October).
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MEDICAL DISCLAIMER
This content is for informational and educational purposes only. It is not intended to provide medical advice and is not a replacement for advice and treatment from a medical professional. Consult your doctor or other qualified health professional before beginning any diet change, supplement, or lifestyle program. See our terms for more information.
If you or someone you know is struggling or in crisis, help is available. Call the NAMI HelpLine: 1-800-950-6264 available Monday through Friday, 10 a.m. – 10 p.m., ET. OR text "HelpLine" to 62640 or email NAMI at [email protected]. Visit NAMI for more. You can also call or text SAMHSA at 988 or chat 988lifeline.org.
Joy Lab is powered by Pathways North 501(c)( 3).
